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GroupWise 7.0.3 for Windows

This page describes the process of installing the Novell GroupWise client for Microsoft Windows. Upon completing this installation, users with valid accounts and Internet connectivity should be able to utilize this client software to access the WVU GroupWise system.

Support inquires should be addressed to the OIT Help Desk at 304-293-4444 or via e-mail: oithelp@mail.wvu.edu

System Requirements

This client will run on Windows systems meeting the following minimum requirements:

- Windows 2000 on a Pentium 200 or higher with at least 128 MB of RAM

- Windows 2003 Server on a Pentium 350 or higher with at least 256 MB of RAM
- Windows XP Professional on a Pentium 300 or higher with at least 128 MB of RAM

- Windows Vista Business & Enterprise 32-bit versions

Not listed as being supported by client manufacturer: Windows 95, 98, ME, NT, XP Home, XP 64-bit, Vista Home, Vista 64-bit

Unsupported versions of Windows should utilize GroupWise WebAccess to connect to e-mail and calendar content.

Installation Instructions

Below are the steps for installing the GroupWise 7 client through the Internet. Depending on the robustness of your internet connection, the length of time it may take to install can vary greatly. We suggest using Internet Explorer to go through this process as it will allow for the most consistent experience with the directions.

  1. Click the following link to download GroupWise 7 for Windows:
    Install GroupWise 7 for Windows (setupip.exe)

  2. Select "Run" when prompted in the File Download window.

    3. Graphical depiction of Internet Explorer File Download dialog window

  3. If you are presented with a Security Warning dialog box, click "Run".

    4. Graphical depiction of Internet Explorer Security Warning dialog window

  4. Within the SetupIP window, a blue status bar will depict download progress as files are copied to your system.

    5. Graphical depiction of GroupWise download status window

    Note: In some cases it may be possible that status will remain at 100% for an extended period of time prior to the installation process moving forward.

  5. When the Setup Complete windows appears, click "Finish."

    6. Graphical depiction of GroupWise Setup Complete dialog window

Connecting to GroupWise

After completing the installation process, the GroupWise client should now be ready to connect to your WVU account. Follow these steps to do so:
  1. Double click the "Groupwise" shortcut icon on the Windows desktop, or click it in the "Novell Groupwise" program group.

    2. Graphical depiction of GroupWise desktop icon

  2. Enter your User ID and Password in the appropriate fields on the Startup screen, then click "OK."

    3. Graphical depiction of Novell GroupWise Startup dialog window

    Note: Future logins may only require your account password. If you wished to be prompted for a User ID each time you login, follow the relevant steps in the "Optional Settings" section of this document.

Optional Settings

The settings described in this section allow for customizing the GroupWise client in ways that are commonly used.

 

Allowing Graphics to Automatically Display in HTML Formatted Messages

In previous versions of GroupWise, graphics would automatically display when an e-mail message with HTML content was being viewed. In GroupWise 7, such e-mail messages will require an additional click each time to enable the graphical content to be shown unless a default is changed. To make this one time change, follow these steps:

  1. While in GroupWise, click "Tools" on the menu bar and select "Options."
  2. Double click "Environment."
  3. Select the "Default Actions" tab.
  4. Click to select "Never show warning" under the HTML External Images area.

    5. Graphical depiction of GroupWise Enviornment window

  5. Click "OK" and "Close."

Force Prompting for User ID

If more than one person having a GroupWise account uses the same computer to access GroupWise, it is necessary to have GroupWise prompt for which account to log into each time it is run. To force GroupWise to prompt for a User ID each time the desktop shortcut is launched:

  1. Right-click the GroupWise icon on the Windows desktop and select "Properties."
  2. As depicted below in the "Target:" field, add a blank space after grpwise.exe and type the following:

    /@u-?

  3. Click "OK" to commit the change.

Graphical depiction of GroupWise shortcut window

Troubleshooting and Support

For users experiencing difficulties with the GroupWise client, the information shown below offers solutions to known issues that may be beneficial. The OIT Help Desk can also be contacted for assistance by calling 304-293-4444, or if possible, by e-mail sent to oithelp@mail.wvu.edu

 

Renaming the ODMA32.DLL file

For users experiencing undesirable interactions between Microsoft Office Programs and GroupWise, it may be desirable to rename instances of this file to prevent it from doing so.
  1. Click "Start" and select "Search."
  2. Click "All files and folders."
  3. Type the following in for "All or part of the file name": odma32.dll
  4. Click "Search."
  5. Once one or more instanaces of ODMA32.DLL are found, perform the following steps on them individually:

    • Right-click an instance of OMDA32.DLL
    • Select "Rename."
    • Append the following characters to the existing file name ODMA32.DLL: .BAK

      • Note: the file name should read ODMA32.DLL.BAK after this change is made.

    • Press the Enter key on your keyboard to commit this change.

  6. Repeat the directions in step 5 for any additional instances of ODMA32.DLL that were found.

Error Messages

The following document lists some known errors and potential solutions pertaining to the installation and use of the GroupWise client: Installation Troubleshooting List

 

Updated April 23, 2008