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ETD Support: Fall 2009

WVU Electronic Thesis and Dissertation Technical Support is provided by OIT Technical Support Services. In addition to providing support by appointment during the semester in our offices, the ETD Support Team also presents scheduled and special request workshops and provides technical support during on-campus ETD clinics listed below during the week before each submission deadline.

Note: The Fall 2009 submission deadline is Friday December 11, 4pm.

ETD Clinics are informal opportunities to work on ETD preparation with assistance from the ETD technical support team; participants should pre-register for the session(s) of their choice via email at least 1 day in advance. The clinic schedule is subject to change – please check this online schedule [oit.wvu.edu/training/etd/] during the week before you register to attend in case there have been any changes to times or locations.

Pre-registration is requested for ETD clinic attendance so we can provide sufficient staffing assistance. To register to attend an ETD clinic, send email to etd-tech@mail.wvu.edu.


Evansdale Library Computing Center, room G-14

Date Time Location
Sat Dec 5 12:30pm-4:30pm EvLib G-14
Tue Dec 8 1:15pm-4:45pm EvLib G-14

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Training Lab 3, 3rd floor of White Hall Computing Center

Date Time Location
Wed Dec 9 1:15pm-4:45pm White 3
Thur Dec 10 1:15pm-4:45pm White 3
Friday Dec 11 9am-12noon White 3

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Clinic Notes:

  • Multiple locations: Pay close attention to which clinic is in which lab.
  • Macintosh, OpenOffice, and WordPerfect users who need assistance can make an appointment with a technical support team member at One Waterfront Place as those computer resources are not available in campus training labs. LaTeX users should work with their faculty members or fellow students as OIT does not support LaTeX at this time.
  • You can bring your own: Students are welcome to bring their own laptops to clinics but the laptops must have full version of Adobe Acrobat installed (not just the free Adobe Reader) or some other software tool or feature for conversion to PDF on the laptop. Files might have to be transferred to a clinic computer for final submission if wireless network access is unavailable.
  • Appointments are strongly requested for ETD clinics on campus - needed for scheduling staff assistants.
  • Appointments are required for sessions at One Waterfront Place – walk-in students cannot be accommodated at that location.

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Send email to etd-tech@mail.wvu.edu from your WVU email address or put the word ‘etd’ in the subject line.
Appointments are required for time slots during the following days:

Date Time Location
Thursday Dec 3 9am-4pm 1WP
Friday Dec 4 9am-4pm 1WP
Monday Dec 8 9am-4pm 1WP
Wednesday Dec 9 9am-12noon 1WP
Thursday Dec 10 9am-12noon 1WP

Appointments are scheduled in order of receipt – not all appointment requests can be accommodated. In addition to the appointment days listed above, 1-1 assistance sessions can be scheduled throughout the fall semester with a minimum of one week advance notice. Any parking expenses are the responsibility of the student.

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ETD Clinic Week at a Glance (Dec 7-Dec 11)

Reservations are required for 1WP sessions and requested for on-campus clinics – send email to etd-tech@mail.wvu.edu

Mon Dec 7 Tue Dec 8 Wed Dec 9 Thur Dec 10 Fri Dec 11
1WP
by appt
9am-12noon
1WP
by appt
9am-12noon
1WP
by appt
9am-12noon
1WP
by appt
9am-12noon
White 3
9am-12noon
1WP
by appt
1pm- 4pm
EvLib G-14
1:15-4:45pm
White 3
1:15 – 4:45pm
White 3
1:15-4:45pm
submissions due
before 4pm

ETD Workshops

You must pre-register for the workshop sessions listed below by sending email to etd-tech@mail.wvu.edu or by completing the workshop registration formWorkshop handouts are available online.

ETD Workshop Date Time Location
Word Skills for ETD Sept 25 10am-12noon White 3
Word Skills for ETD Nov 16 2:30-4:30pm G-14 EvLib
ETDs: How to Convert & Submit Oct 2 10am-12noon White 3
ETDs: How to Convert & Submit Nov 9 2:30-4:30pm G-14 EvLib

Links:

ETD Technical Support Team

  • Help Desk: 304-293-4444. A team member will email you to your MIX account or the email account you provide by the end of the next working day. Email is the preferred method of communication so please tell the help desk the email address you prefer to use.
  • Email us: etd-tech@mail.wvu.edu – be sure to email us from a valid WVU email address -or- put the word “ETD”, “dissertation”, or “thesis” in the subject line.
  • The ETD Technical Support team offices are located in One Waterfront Place on Don Knotts Boulevard (South University Ave/Route 119), a twenty minute walk or ten minute drive south of WVU’s downtown campus. Team members can meet with students by appointment during established office hours for most of each academic term. Appointments must be made at least one week in advance and during established office hours. Additional directions to find the ETD assistance location will be provided upon appointment confirmation or clinic reservation. Any parking fees incurred are the student’s responsibility.