OIT Support Links
For all areas of support, the main point of contact is the OIT Help Desk. Please call 304-293-4444 or email oithelp@mail.wvu.edu to log your support problem. If you have a question that can be answered from information posted on our site, please review our different support sections.
Customer Support
Technology Support Center (TSC)
Including: Repair Services (Personal Computesr), Institutional Computer Repair Services, Software Licensing (SLIC)
Documentation
Including: GroupWise, LISTSERV
Resources
Including:
MasterID, CentralID, Web Hosting, Wireless Access
Instructional Support
Instructional Technology Resource Center (ITRC)
Online course development, podcast support, graphic design, etc.
OIT Training Workshops
Free trainign workshops for students, faculty and staff on a wide variety of topics.
Classroom Technology (CTec)
High Tech classrooms offering mutlimedia capabilities.
Computer Labs
Computer labs open to students, faculty and staff on both campuses.
Project Management Support
- AAIMS
- Project Management Office (PMO)
-
Rational Portfolio Manager
Network Support
- Telecommunications Support
Phone Systems, IT Bill, Voice Mail, etc. - Network Operations Support
Systems Support
Updated January 2, 2008