RPM Competency

Primary contact (Resource Manager)

Use this group for . . .

Database Administration

Beverly Riffon

Oracle database installation and management. See also http://oit.wvu.edu/is/

Enterprise Systems Development
(ESD Discoverer, Java Development, PL/SQL Development, and QA/Technical Writing)

Sara Bishop

Writing software, especially software designed to draw on or add to information in Oracle databases other than the Banner student information system. See also http://oit.wvu.edu/is/

Help Desk

Rick Tolbert

Providing support for widely used systems after they are in use. Consider involving someone from the Help Desk in the project in order to ensure that the Help Desk is properly prepared when the system goes public. See also http://oit.wvu.edu/helpdesk/

Information Security

Sid Morrison

Ensuring the data security of a system and meeting WVU standards for authentication and other security-related aspects of the system. See also http://infosecurity.wvu.edu/policy/

Instructional Design

Saira Cooper

Development of online courses or learning modules, as well as training for online course development by faculty. See also http://www.itrc.wvu.edu/

Application Administration

Michelle Rodney

Work related to the eCampus course management system. See also http://oit.wvu.edu/appadmin/

IT Training

Kathy Fletcher

Providing training for users of a system. See also http://oit.wvu.edu/training/

MAP and its several sub-competencies

Kate Hazen

Development, installation, or upgrade of administrative systems. See also http://intranet.finance.wvu.edu/map/

Network Operations

Steve Belcher

Installation and upgrades of network cabling, hubs, switches, routers, and wireless access points. See also http://oit.wvu.edu/telecom/

Novell/Windows System Administration

Kathy Myers

SQL Server systems, Groupwise, and other Windows or Novell-based systems. See also http://oit.wvu.edu/lanservices/

Project Management

Bob Haring-Smith

Assistance with project management and communication within the project team. See also http://oit.wvu.edu/pmo/

SSD Applications Development

Donna Hylton

Writing software to work with and augment the Banner student information system and interfaces to other University systems. See also http://oit.wvu.edu/is/

SSD Functional Analysts

Donna Hylton

Analysis, testing, documentation, and consulting regarding the Banner student information systems and its interfaces to other University systems. See also http://oit.wvu.edu/is/

Telecommunications

Ed Leatherman

Installation or upgrade of telephone and fax systems. See also http://oit.wvu.edu/telecom/

Unix/Linux System Administration

Mark Six

Installation or upgrade of systems running in a Unix operating system environment, especially IBM’s AIX and Sun’s Solaris. See also http://oit.wvu.edu/is/

Web Development and Applications

Cathy Orndorff

Web site design, application design, and content management system. Development, maintenance, or upgrade of systems running on the University’s web servers. See also http://webservices.wvu.edu/