OIT

Dr. John Campbell, currently an associate vice president for information technology at Purdue University, has been named associate provost for information technology and chief information officer at West Virginia University, effective Jan. 28, 2013.

As associate provost and chief information officer at WVU, Campbell will oversee a staff of 150 and manage an annual budget of $21 million. He will be charged with helping the university attain national research prominence by 2020 by better defining IT services, improving institutional alignment, completing the IT infrastructure and enhancing technology solutions and modernizing customer services.

“I am delighted to bring Dr. Campbell to campus in this role,” said Provost Michele Wheatly. “His areas of expertise align perfectly with our needs going forward. Moreover, he is an experienced leader and will work well with our talented IT staff across campus to realize a number of ambitious goals. In particular, he is steeped in use-inspired IT in higher education and how it can improve teaching, learning, and research.” More online: http://wvutoday.wvu.edu/n/2012/12/11/campbell-named-chief-information-officer-at-wvu

The Classroom Technology (CTec) offices at Oglebay Hall will close on Monday, December 17. They will reopen Monday, January 2 at a new location in Hodges Hall room 210.

Telephone and email support will be unaffected during the relocation. If you need to contact CTec about support, training, or Spring semester access, please call the CTec hotline at (304) 293-CTEC or email CTEC@mail.wvu.edu.

Apple and Verizon invite faculty and staff to an executive briefing on how iPhone and iPad work in a business environment. Topics include integration, security and deployment as well as apps for business. The event is scheduled from 8:30 a.m. – noon at the Waterfront Place Hotel. More information is available at http://www.apple.com/iphone/business/

You must register to attend this event.
Go to https://events.r20.constantcontact.com/register/eventReg?oeidk=a07e624n02n04b81a07&oseq=

The Students and Technology Achieving Results (STAR) system will be unavailable during an extended maintenance period from 11:00 p.m. on Saturday, November 10 until 8:00 a.m. on Monday, November 12. During this period, do not activate your account or change your password if you have an account in STAR, as the password will not be synced.

Any questions regarding this outage should be directed to the OIT Service Desk at 304-293-4444 or email oithelp@mail.wvu.edu

This Sunday, October 21 from 9:00 a.m. until noon, WVU Network Operations will perform mandatory maintenance on some equipment located in the WVNET Data Center. WVU eCampus system will experience brief outages during the three-hour period. As for other systems such as MAP, STAR, and GroupWise email, there should be minimal, if any, disruption of these services.

In addition, one or two short outages of five to ten minutes in length, will take place in the WVNET Data Center between 9:00 a.m. and 10:00 a.m. After that, we do not expect any other outages. However, we will still be working on the equipment until noon.

OIT apologizes for any inconvenience as we do try to minimize outages as much as possible. If you have any concerns or questions, contact the OIT Service Desk at 293-4444 or email oithelp@mail.wvu.edu.

West Virginia University is now an Apple Authorized Service Provider for the WVU community, which includes students and University employees. This designation allows WVU to provide warranty and non-warranty service for both personal and institutionally owned Apple products.

Five WVU employees have completed the Apple Certified Macintosh Technician (ACMT) certification. ACMT certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro. ACMT emphasizes identifying and resolving common Mac OS X problems, and uses Apple Service and Support products and practices to repair Apple hardware.

Two service locations are available on campus. One is located in the Health Sciences Center for HSC professional programs. For all other service needs, students and employees can visit the Technology Support Center in G-49 Brooke Tower.

For more information, contact the OIT Service Desk at (304) 293-4444 or email oithelp@mail.wvu.edu.

The Office of Information Technology Systems Administration group will perform mandatory network upgrades at the WVU Primary Data Center from 6:00 a.m. – 1:00 p.m. on Sunday, September 23. The following primary applications and services will be affected during the test period: STAR, INVAM, Dental, Oncorprod, Pyramed, HSCP, and MyAccess.

The above services and applications will be unavailable during the seven-hour period. OIT apologizes for any inconvenience as we do try to minimize outages as much as possible. If you have any concerns or questions, contact the OIT Service Desk at 304-293-4444 or email oithelp@mail.wvu.edu.

A new phishing attack is hitting WVU email accounts claiming to come from the “Service Desk Coordinator” at WVU. The attack claims that all incoming email to a user account have been suspended pending a required update. Clicking the included update link takes the user to a very convincing forgery website that appears to be WVU MIX. However, the browser web address is http://2swans.co.za/mix.htm and is designed to steal your information.

IGNORE this e-mail, and forward it as an attachment to defendyourdata@mail.wvu.edu. If you did enter your information on this forged site, go immediately to the myid.wvu.edu website and change your password. If you use the same password on other accounts, such as Facebook, change that password to a different one as well. Neither WVU nor any other legitimate agency will ever send an email of this type. Think before you click!

The WVU Office of Information Technology will offer instructor-led workshops and webinars on a variety of technology topics during the Fall term. We are currently taking registrations for eCampus, Excel, iClicker, and Wimba Classroom workshops.

Additional Fall term sessions will include Access, PowerPoint, Word, Acrobat, Dreamweaver, InDesign, Illustrator, Photoshop, and Visio. To register, complete the online registration form at http://oit.wvu.edu/training/schedule/ or send email to workshop@mail.wvu.edu.

The Office of Information Technology offers a variety of free hands-on sessions and online webinars to WVU faculty, staff, and students. Learn how to create and format web pages using Dreamweaver and HTML, how to edit images with Photoshop, how to create and edit Acrobat PDF files, how to analyze data with Excel, or how to take advantage of more features in Microsoft Office 2010 (Access, Excel, PowerPoint, and Word). Instructional technology workshops and webinars for faculty include WVU eCampus, i>clicker2, and Wimba Classroom

The Summer 2012 workshop schedule is now online. Pre-registration is required. For more information, go to http://oit.wvu.edu/training/ or email workshop@mail.wvu.edu.