(Oct. 02, 2008) GroupWise users should follow best practices for managing their e-mail accounts. Such practices include: deleting messages that are no longer needed, employing methods for reducing spam, following proper e-mail etiquette, being aware of acceptable use policies, and using a personal e-mail address for non-work communication.

Employees are encouraged to have accounts with service providers outside of the University for e-mail not related to their WVU job. Personal mail on University systems can become part of official records, therefore, we suggest information such as communications with family, friends, financial institutions, merchants, service providers, etc. be directed to personal accounts to avoid potential risks of privacy disclosure or embarrassment.

Additional information on e-mail best practices and etiquette can be found at this URL: http://oit.wvu.edu/email

Please also review the University e-mail and appropriate use policies: http://oit.wvu.edu/oit/aboutoit/policy

Check out the e-mail section of the OIT Blog for other helpful information:
http://blog.oit.wvu.edu/blog/category/email

An error in Norm reporting in the eSEI generated reports was recently discovered.   This error affected all reports generated from the eSEI system between May 11, 2008 and August 22, 2008.  This error has now been fixed and corrected reports may be downloaded from the same location in eSEI.

It should be noted that the counts, mean, median, and standard deviation for all the survey questions are correct.  It is only the norm calculations that were in error. The development team is currently auditing the norm generation code to ensure that there are no other errors.  A follow up notice will be sent with the results when this is complete.

If any faculty or departments require assistance with re-pulling their SEI reports, please contact OITHelp at 293-4444 x.3 or email OITHelp@mail.wvu.edu

There will be a planned maintenance outage for several OIT systems this weekend from approximately 10:00 p.m. Saturday, Sept 20 until about 7:00 p.m. Sunday, Sept 21. The following systems will be unavailable during that time:

• ROADS
• eSEI
• SEI (WVUIT)
• eIDR

If you have questions or concerns, please contact the OIT Help Desk at 304-293-4444 or email oithelp@mail.wvu.edu.

System maintenance on STAR is scheduled for this Friday, September 12 at 2:30 p.m.  The estimated outage will last until 4:15 p.m.

While users will be able to access STAR during this outage, Student Systems Management (SSM) is asking that users refrain from making any updates during this time.  Users will receive notification from SSM when the system maintenance has been completed.  Self-Service Web for Faculty and Students will not be available during this outage.

If you have questions or concerns, please contact the OIT Help Desk at 304-293-4444 or email oithelp@mail.wvu.edu.

The Office of Information Technology has officially launched its first technology blog. Visit blog.oit.wvu.edu or follow the link from the main oit website oit.wvu.edu. Users can also subscribe to the blog’s RSS feed.

The OIT Blog is intended to facilitate another level of communication between OIT and students, faculty, and staff. It also provides a way for OIT to post items “of interest” to the University community that may not necessarily be directly related to OIT operations. Visitors are invited to comment* on the articles posted there.

Comment on the OIT Blog and Win a T-Shirt!

Log on to blog.oit.wvu.edu and post a comment any time between now and Sept. 10 and you might win an OIT t-shirt.  Ten winners will be selected at random from all the comments posted between now and Wed, Sept. 10, 2008.   Winners will be contacted via email.

Links:

• OIT Blog - blog.oit.wvu.edu
• OIT Blog Terms of Service - blog.oit.wvu.edu/about
• OIT Website - oit.wvu.edu

*Please note that spam comments and those not meeting the blog Terms of Service will, however, be removed.