Training & Support
Novell Information
GroupWise
Novell GroupWise is WVU's e-mail system for faculty and staff. To access GroupWise, you need to either have GroupWise software installed on your computer or via the Web (GroupWise WebAccess). The Office of information Technology supports GroupWise and provides documentation and training on its use.
If you need to have a GroupWise account set up, please contact your Campus Unit Coordinator.
Accessing GroupWise
GroupWise WebAccess provides access to your GroupWise email from any web browser.
GW 7 for Windows is for systems running Windows 2000, XP Professional, and 2003 Server.
GW 7 for Macintosh* is for systems running Mac OS 10.3 (Panther) or above.
GW 7 for Linux* is for supported Novell and Red Hat systems.
GW 7 PDA Connect* synchronizes PalmOS and Windows Mobile devices with GroupWise.
GroupWise Messenger is a instant messaging program.
* OIT support is considered to be on a best effort basis.
Training and Support
Learning GroupWise provides documentation about using the GroupWise system.
OIT Workshop Schedule shows in-person training opportunities.
Frequently Asked Questions (FAQ) contains answers to common queries about the system.
OIT Help Desk provides end user support for this product and can be contacted at 304-293-4444 or by sending e-mail to: oithelp@mail.wvu.edu
Campus Unit Coordinators can be contacted to request new accounts and gain information pertaining to software installation.
Novell Knowledgebase is a searchable site for answers to issues.
Novell Product Documentation contains information on a variety of Novell programs.
GroupWise Cool Solutions is an online community to share information.
Updated April 23, 2008