304-293-CTEC
CTec@mail.wvu.edu
Allen Hall 707C
Mon - Fri 8:15am - 4:45pm
(Technology Support for Classes and Evening Appointments Available)
1. What is CTec?
CTec quite simply stands for Classroom Technology. This designated group of technicians are supevised through WVU's Office of Information Technology (OIT) Support Services unit. CTec supports designated technology classrooms centrally available for WVU. As such, the CTec staff works with faculty in a variety of academic departments to provide training, troubleshooting, equipment maintenance, and system support for these designated facilities. CTec staff are also available for consultation with university-wide instructional technology installations.
2. Why have only "standard" equipment types in each room?
By providing similar instructional technology equipment in all CTec supported classrooms, we hope to provide faculty with the knowledge of what to expect and how to operate the system in these facilities. Although each classroom will always have its own nuances, CTec wishes to provide a central mechanism for standardization, advice and equipment support.
3. What if you want to use some form of media not installed?
Limited conversions between media types (such as VHS videotape to DVD) can be done by CTec. Please reference our Media Conversion webpage for more information.
Additional equipment (such as slide or film projectors) is available for loan through the Media Services department of the WVU Library. You can bring this or your own equipment into technology classrooms that have portable equipment input panels. Instructions are available on each classroom's instructional web page. Testing this equipment prior to your event is strongly encouraged; Please contact CTec to schedule a testing session.
To schedule a facility where instructional technology is available, contact the classroom's scheduling coordinator. Most WVU "General Purpose" classrooms can be scheduled through Admissions and Records scheduling unit at 293-2124, extension 1523 or extension 1545.
In addition, some streaming web resources such as C-SPAN and NASA TV are made available by the channel themselves as a public service. Limited on-campus accessibility is available to WVU Library Systems Group streaming programs.
4. How can I develop instructional material for technology classroom use?
A. The Instructional Technology Resource Center (ITRC) located in Allen Hall assists faculty and staff in the development of multimedia products for integration into their curriculum using a variety of equipment and software. Training is offered free-of-charge throughout the year for anyone wishing to create his or her own instructional materials. Workshops are regularly available. Call 293-4444 for a quarterly schedule of workshops.
B. The Learning Center at Health Sciences (CBLC) provides workshops designed to help individuals use computers effectively for teaching, learning, and research. This center makes available different authoring, desktop publishing, graphics, file translation, database, statistical spreadsheet, and word processing software. Health Sciences programs which relate to specific classes and/or programs are also available.
C. Media Services (formerly the Audio-Visual Library)is located on the lower level of the Wise Library Complex and lends out audio visual materials. Advance preparation is strongly recommended. To contact them, please call 293-4019.
5. What are CTec's supported facilities?
CTec supports classroom technology at WVU through instructor training, audio-video consultation, facility design and installation standards, as well as maintaining specific instructional technology-enhanced classrooms on the Morgantown campuses. We are constantly working with administration, faculty and staff to improve and expand the level of service provided. Please contact us at 293-CTec (2832) for more information.
6. What are CTec's policies?
Several policies regarding Classroom Technology services, as well as hardware and software standards are available online, but are subject to change. Please contact us directly for specific inquiries.
7. What software is installed on classroom computers?
Information on classroom computer configuration and installed software is available, but subject to change without notice and should serve as a guide only. Each classroom installation can have differences from this list. Please contact CTec or visit the particular classroom installation for more information.
8. What training is available?
Please call CTec to set up a session for in-classroom training that works for you and the classroom's availability. Training is also available at any time in our Oglebay G4 mock classroom. Additional on-line training is also available on our training page.
9. What resources are available for Macintosh users?
All classrooms are fitted to accept laptop input for projection through the installed technology system. As well, four general purpose classrooms in Life Sciences Building ( G11, G15, G21, G23 ) have Macs installed in the multimedia lectern at the instructor's station. Please call CTec to set up a session for in-classroom training. Additional on-line Laptop and Mac instructions are available on our classroom pages.
10. What is PRS and how does it work?
"PRS" stands for the Personal Response System. This system consists of clickers (remotes that students use to submit their answers), clicker boxes (mounted on the walls around the classrooms that hold the clickers between classes), and software (loaded on the instructor's computer inside the classroom lectern). The PRS clickers are used by the students to submit responses to instructor questions. The system is quite versitile, but does take preparation and training to utilize its features. A PRS FAQ page has been made specifically to address PRS questions.
11. How are your rooms designed?
CTec has developed Standard Classroom installation standards for renovated or newly installed technology classrooms and labs. These guidelines have been developed to create a universirty-wide standard for system functionality commonly requested by users and equipment that has a good record of maintenance and performance. These guidelines are based on experience with past installations, on-going classroom maintenance, and feedback from users and WVU Administration.
Updated March 10, 2008